FAQ

Shipping Area

We are excited to offer international shipping to customers across every continent! We ship to:

  • Africa
  • Australia
  • Asia
  • Europe
  • North America
  • South America

No matter where you are, we’ve got you covered!

Free Shipping

  • Free Shipping: Orders over $50 are eligible for free international shipping.
  • Standard Shipping Fee: Orders under $50 will incur a $5 shipping fee.

Shipping costs may also vary depending on the size and weight of your order, as well as the selected shipping method. To get an accurate shipping estimate, please add the items you wish to purchase to your cart and proceed to checkout.

Delivery Time

Delivery times depend on the destination. Below are estimated delivery times:

  • Africa: 10-15 business days
  • Europe: 5-7 business days
  • North America: 7-12 business days
  • Asia: 7-12 business days
  • Australia: 7-10 business days
  • South America: 10-15 business days

Please note that delivery times may vary depending on customs processing and other external factors.

Warranty

Warranty Information

At SlamFunk, we are committed to delivering high-quality products, and we stand by the craftsmanship and materials used in each of our items.

What’s Covered Under Warranty?

Our warranty covers any manufacturing defects in materials or workmanship. If you encounter any issues with your snapback, such as stitching problems, faulty closures, or structural damage caused by manufacturing flaws, we will gladly assist you in resolving the issue.

What’s Not Covered?

Please note that our warranty does not cover damage caused by normal wear and tear, misuse, or accidents. This includes, but is not limited to:

  • Stains or discoloration due to exposure to chemicals, sweat, or harsh weather conditions
  • Damage caused by improper cleaning or storage
  • Physical damage such as bent brims, tears, or marks from handling

How to Claim Your Warranty

If you believe your snapback qualifies for a warranty claim, please reach out to our customer service team with your order number, photos of the issue, and a brief description. We’ll assess the situation and guide you through the next steps.

How Long Does the Warranty Last?

Our warranty lasts for 1 year from the date of purchase. Please retain your receipt or order confirmation as proof of purchase.

What Can I Expect?

Once we’ve reviewed your warranty claim, we’ll either offer a replacement or provide a repair service, depending on the situation and stock availability. We’ll also cover the cost of return shipping for defective items.

If you have any questions or need assistance with a warranty claim, don’t hesitate to reach out to us. We're here to help!